Last updated: 29 September 2026
This Privacy Policy explains how Hebi Henong Biotechnology Co., Ltd. (“Henong”, “we”, “us”) collects and uses personal information when you visit henongagro.com or contact us through this website.
1. Who we are
Hebi Henong Biotechnology Co., Ltd., No. 863 Science & Technology Park, Qibin District, Hebi, Henan, China. Email: kuan194321@gmail.com. Tel / WhatsApp: +86 186 3920 6869.
2. Information we collect
When you submit an enquiry or contact form, we collect the details you enter: your name, email address, WhatsApp or phone number, company, country and the content of your message. If you email or message us directly, we receive the details you send. Our servers may also keep standard technical logs (such as IP address, browser type and pages requested) for security and to keep the site running.
3. How we use your information
We use the information only to reply to your enquiry, prepare quotations and product information, arrange samples or shipments, keep business records, and protect the website against abuse. We do not sell your personal information.
4. Legal basis
Where data protection law such as the EU/UK GDPR applies, we process your data based on your consent (given when you tick the consent box on our forms), to take steps at your request before entering into a contract, and our legitimate interest in running and securing our business.
5. Sharing
We share information only with service providers that help us operate the website and handle your enquiry (for example hosting and email providers), and with authorities where required by law. Because we are based in China, your information will be processed in China.
6. Cookies and similar technologies
This website uses only cookies and similar storage that are necessary for it to work (for example session and security cookies for the site and forms). We do not currently use advertising or analytics cookies. Fonts used on the site may be loaded from Google Fonts, which means your browser can send your IP address to Google when a page loads. If we add analytics or marketing cookies in future, we will ask for your consent first and update this policy. You can block or delete cookies in your browser settings; some parts of the site may then not work properly.
7. Retention
We keep enquiry information for as long as needed to handle your request and for the related business relationship, and normally delete it within 36 months of our last contact unless we must keep it longer by law.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict its processing, and to withdraw consent at any time (without affecting earlier processing). To exercise these rights, email kuan194321@gmail.com. You may also complain to your local data protection authority.
9. Security
We take reasonable technical and organisational measures to protect your information, but no method of transmission over the internet is completely secure.
10. Children
This website is intended for business users and is not directed at children.
11. Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
12. Contact
Questions about this policy: kuan194321@gmail.com.